Refund policy

Every PRESSD set is hand-painted and packed by hand. Because press-on nails are a personal-care item, we can't accept returns or exchanges once a set has been opened or tried on.

DAMAGED OR WRONG ITEM
If your set arrives damaged, or you received the wrong design or size, we'll make it right with a repair, a replacement, or a refund.
- Message us within 3 days of delivery on Instagram (@_eli.lano) or by email (pressdhandpickedbynic@gmail.com).
- Include your order number and clear photos of the set and the packaging.
- Please don't apply or throw away the set until we've replied.

SIZING
Please message us before ordering if you're between sizes. We can't refund a set that doesn't fit once it has been opened, but we're happy to help you size correctly for your next order.

CANCELLATIONS
You can cancel an order for a full refund until we start painting it. Message us as soon as possible with your order number. Unpaid bank transfer, GCash or Maya orders are cancelled after 24 hours.

HOW REFUNDS ARE PAID
Approved refunds are sent back using the same method you paid with (bank transfer, GCash or Maya) within 5 business days.